Shipping

UK Shipping

Standard Delivery

Shipping is charged at a flat rate of £3.50.
Each item is handmade to order. You should expect to receive it 5-7 days after placing your order.
All items are sent via MyHermes courier or Royal Mail, depending on the parcel weight.
We don't ship during weekends or bank holidays.
A signature is required upon delivery.

Express Delivery

As all of our items are handmade to order, we are currently unable to offer next day or express delivery.

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International Delivery

We ship worldwide.
International delivery is charged at a flat rate of £9.50 per order.
Each item is handmade to order. You should expect to receive it 7-14 days after placing your order.
All items are sent via courier or Royal Mail.
We do not ship during weekends or bank holidays.
A signature is required upon delivery.

Duties and Taxes

All import duties and taxes are charged once the parcel has reached the destination country and must be paid by the recipient. We have no control over these charges as customs policies vary by country. Please contact your local customs if you have any questions related to customs charges.

By law, we must declare all items at their full price and can’t alter the price to decrease international custom fees. If you refuse a shipment from Not For Ponies, you are responsible for the original shipping charges, import fees, and the cost of returning the package. This amount will be deducted from your refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping, the package will be abandoned and you won’t be refunded.


Currency

All prices listed on our website are in GBP, and charged in GBP. The bank that has issued your card determines the exchange rate you pay. Please use google converter to get an estimate of approximately what the exchange rate currently is.